Remote Assistance Links

To help us solve your IT needs, we might direct you to install the Redstone IT Remote Assist Software.  This Allows us to remotely access your computer, thus saving you precious time, enabling, you and your staff to get back to your work as quick as possible.

 

Quick Support allows you to invite us in to your computer to assist with the issues you need support with. Unless otherwises advised, start by clicking this link to download and run the remote support session.

 

 

Host Remote assist gives us the ability to maintain remote connection during a reboot of your computers and is required for administrative and unattened tasks.